Privacy Policy

A legal disclaimer

Effective Date: 2nd September, 2025

At Fundamental Skin we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, book appointments, or engage with our services.

1. What Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and postal address
Date of birth or age
Skin and health-related information relevant to your treatments
Payment and billing details
Any communications or interactions you’ve had with us

2. How We Collect Your Information

Your personal information is collected when you:

Book an appointment online, via phone, or in person
Fill in a contact form or skin consultation form
Subscribe to our newsletter or marketing emails
Interact with our website or social media platforms

3. Why We Collect Your Information

We collect and use your information to:

Provide personalised skin and beauty services
Process your bookings and payments
Contact you with appointment reminders or updates
Send you marketing communications (with your consent)
Improve our services and website experience

4. How Your Information Is Stored and Protected

We store your information securely and take reasonable steps to protect it from unauthorised access, misuse, or disclosure. Only authorised team members have access to your information, and we regularly update our systems to ensure your data is kept safe.

5. Disclosure of Your Information

We do not sell or trade your personal data. Your information may be shared with trusted third-party providers who assist us in operating our clinic and services, such as online booking platforms or email marketing tools. These providers are also bound by privacy obligations.

6. Accessing and Updating Your Information

You have the right to access the personal information we hold about you and request corrections if needed. To do so, please contact us using the details below.

7. Marketing Communications

If you’ve opted in, we may send you updates, promotions, and skin tips via email or SMS. You can unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the updated date.

9. Contact Us

If you have any questions about our Privacy Policy or wish to access your information, please contact us at:

Fundamental Skin
Email: info@fundamentalskin.online
Phone: 0486351663